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For troubleshooting and FAQs, or questions relating to shipping and returns, please see our Support section. 

For large order enquiries, please complete our large order enquires form here

If you still have questions and would like to speak to a member of our team, please email us at

Alternatively, please call us on 01325 804 370. Our lines are open between 9am and 5pm Monday to Thursday, and 9am to 4:30pm on Friday.